Introduction

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Ain Al-Yamama is the inspection and monitoring platform built on CHECK for the Riyadh Municipality, aiming at the digital transformation of regulatory procedures. It enhances and improves various types of regulatory operations, moving them to a more accurate and organized stage.

Focusing on customer interests, this platform provides senior management with the necessary insights to make informed decisions regarding better operational management. Moreover, it enables operations staff and auditors to perform their tasks accurately and professionally within the specified time frame.

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The Challenges The Riyadh Municipality Faced Before Utilizing CHECK

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In light of the Riyadh Municipality’s efforts to enhance services, improve efficiency, and manage readiness, it has faced several obstacles and challenges, the most important of which are:

• Attempting to link more than one system within the Riyadh Municipality to give a comprehensive view of all the programs used
• Automation of all paperwork and its operations
• Building a data bank for all project models in an electronic system
• Attempting to facilitate the follow-up of the progress and evaluation of projects in real-time and know their status
• Facilitating inspections and readiness management
• Managing violations in a faster way and transferring them to competent departments
• Needing a follow-up dashboard for the higher administrations and for the Minister to show all the data to the departments for follow-up, evaluation, and taking the necessary measures
• Needing to build a data center for the Riyadh Municipality to refer to, if necessary

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How Riyadh Municipality Is Using CHECK?

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• Riyadh Municipality now primarily relies on the "Ain Al-Yamama" system to manage inspection and auditing operations across all inspection tracks within the municipality, instead of using separate platforms for each inspection track as was previously done
• Automating inspectors' visits scheduling for businesses and managing violations across all tracks, ensuring coverage for all Riyadh areas
• A dashboard allowing managers to monitor the status of businesses, including licensing and compliance levels
• Custom report generation by querying and exporting report contents to meet various management analysis needs
• Management of procedures and workflows, with the ability to create customized and closed tasks to handle reports
• Analysis and control panels through an operation monitoring dashboard, providing updates, statistics, and diverse analyses of submitted reports

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CHECK BENEFITS & ROI For Riyadh Municipality

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• Outlining steps to deal with different types of rule-breaking
• Giving tasks and keeping track of progress in fixing problems, with reminders for the people responsible
• Making reports and insights about trends in rule-breaking, common problems, and how well inspectors are doing
• Acting quickly to fix problems depending on how serious they are
• Preventing problems before they happen and keeping things in good condition
• Meeting the standards for a smart, efficient city
• Detailed results from checking things in the field
• Big savings in time, work, and money

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