INTRODUCTION

HAJJ is a platform built on CHECK for the Ministry of Hajj and Umrah. CHECK smartly worked onlinking the Ministry of Hajj and Umrah various systems with the highest technologies to achievethe utmost service standards for the pilgrims and the holy sites through its Holy Sites ReadinessSystem. It helped its users, workers & technicians, monitor the readiness and coordinate with therelevant authorities to complete the work required for readiness.

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THE CHALLENGES THE MINISTRY OF HAJJ AND UMRAH FACED BEFORE UTILIZING “CHECK”

In light of the Ministry of Hajj and Umrah’s endeavor to develop services, raise efficiency, managereadiness, and link systems within the ministry, some obstacles and challenges were faced, themost important of which are:

• Ensure the readiness of vital facilities; hotels, hospitals, camps, etc.
• Automate all papers and establish a knowledge bank for them.
• Linking the readiness to a follow-up dashboard, to determine the readiness and know theactual location of the facility.
• Give a comprehensive view of the readiness of high management to make appropriatedecisions.
• Follow up on readiness procedures to face emergencies, crises, and disasters.
• Full monitoring and control of vital facilities and locations for detecting violations.
• Know the number of dead and the readiness of death refrigerators to receive new deaths inreal-time.
• Extract reports on pilgrims’ data.
• The need for a follow-up dashboard for the higher administrations and the minister to showall the facilities' data for follow-up, evaluation, and taking the necessary measures.

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HOW THE MINISTRY OF HAJJ AND UMRAH IS USING CHECK?

• Currently, the Ministry of Hajj and Umrah primarily relies on HAJJ to fully control its routineoperations, and design checklists of all daily routines and schedules for its operations staff,while guaranteeing tasks to be performed on time with zero mistakes.
• HAJJ assists the Ministry of Hajj and Umrah's auditors in monitoring everything in real-time,appending all audit visits needed for every location with accurate and specific surveys, andreporting their readiness to operate effectively and efficiently.
• HAJJ is professionally integrated to help provide the Ministry of Hajj and Umrah's topexecutives with the crucial data to guarantee maintaining and optimizing their facilities’readiness.
• HAJJ offers the highest monitoring techniques via satellite and geospatial techniques,through which all housing, facilities, and centers are dropped on a geographical databaseand are updated periodically.
• HAJJ supports teams to survey the sites on screen, having notes recorded andaccompanied by pictures and data while ensuring all are reflected on the system.
• HAJJ ensures locations are illustrated by an interactive map showing the ready andnot-ready sites with colors, elements, and innovative technical determinants.
• HAJJ allows workers and technicians to monitor the readiness and coordinate with therelevant authorities to complete the work required for the readiness.
• HAJJ enables the executive leaders, in coordination with the relevant authorities, to monitorand follow up on the work and take the necessary direction to reassure and ensurereadiness for the Hajj season.
• HAJJ issues daily reports on the state of readiness, along with detailed reports submitted tothe concerned authority for coordination and integration.

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CHECK BENEFITS & ROI FOR THE MINISTRY OF HAJJ AND UMRAH

• Meticulously assigning tasks and tracking progress, with notifications and reminders forresponsible personnel
• Remarkably swift weekly audits at scale with detailed punctilious field visit inspection results
• Anticipatory prevention, improved maintenance, and agile problem-solving
• Sharper automatic reports and insights on inspections, common issues, and inspectors’performance
• Higher degree of trustworthy data collected in real-time
• Centralized Knowledge Management
• Reduced human error and manual labor costs
• Enhanced productivity & mitigated Risks
• Dramatic dropdown in time, effort, and money
• Meet the smart city quality standards