Introduction

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RUKHSATI is a platform built on CHECK for NEOM sites. It equips the NEOM Municipality with cutting-edge technologies to meet the highest service standards for its customers. This system enables workers and technicians to monitor readiness levels and coordinate with relevant authorities to fulfill the necessary readiness and license issuance tasks.

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The Challenges The NEOM Municipality Faced Before Utilizing CHECK

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In light of the NEOM Municipality's efforts to enhance services, improve efficiency, and manage readiness, several obstacles and challenges have been encountered, the most significant of which include:

• Many businesses within the NEOM Municipality were operating without official licenses
• Coordinating inspectors for field visits and ensuring comprehensive coverage for all businesses practitioners can be challenging
• Determining the readiness and compliance of facilities with municipal provisions is crucial
• Automating all paperwork and associated operations
• Establishing a database for all project models in an electronic system
• Seeking to facilitate real-time progress monitoring and evaluation of projects to track their status
• Streamlining inspections and readiness management processes
• Endeavoring to integrate multiple systems within the NEOM Municipality to provide a comprehensive overview of all programs used
• Managing violations more efficiently and transferring them to the appropriate departments.

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How NEOM Municipality Is Using CHECK?

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• Automated scheduling for inspectors' visits to businesses, ensuring coverage in all NEOM regions
• A platform for businesses to apply for licenses, streamlining their registration process in the municipal compliance program
• A dashboard allowing managers to monitor the status of businesses, including licensing and compliance levels
• Custom report generation by querying and exporting report contents to meet various management analysis needs
• Management of procedures and workflows, with the ability to create customized and closed tasks to handle reports
• Analysis and control panels through an operation monitoring dashboard, providing updates, statistics, and diverse analyses of submitted reports.

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CHECK BENEFITS & ROI For NEOM Municipality

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• Defining escalation procedures for different violation types
• Assigning tasks and tracking progress on corrective actions taken to address violations, with notifications and reminders for responsible personnel
• Generating reports and insights on violations trends, common issues, and inspector performance
• Timely response and resolution of violation based on severity and urgency
• Proactive prevention and improved maintenance
• Reach the smart city quality standards
• Quick licenses issuing requests
• Punctilious field visit inspection results
• Dramatic dropdown in time, effort, and money