MOSTTAD: Ministry of Health Success Story

INTRODUCTION

MOSTTAD is a platform built on CHECK for the Ministry of Health. As an electronic servicenotarized by the Ministry of Health in the Saudi Arabia Kingdom, CHECK smartly worked onlinking the Ministry's various systems, and all the competent health authorities linked to the healthorganization, with the highest technologies to achieve the utmost service standards for allcitizens within the different industries. It helped its users, workers & technicians, monitor thereadiness and coordinate with the relevant authorities to complete the work required forreadiness.

THE CHALLENGES THE MINISTRY OF HEALTH FACED BEFORE UTILIZING “CHECK”

In light of the Ministry of Health’s endeavor to develop services, raise efficiency, managereadiness, and link systems within the ministry, some obstacles and challenges were faced, themost important of which are:

  • Ensure the readiness of hospitals, clinics, and medical centers periodically (daily /weekly/monthly /semi-annual /yearly).
  • Automate all papers and establish a knowledge bank for them.
  • Linking the readiness to a follow-up dashboard, to determine the readiness and know theactual position of the facilities, devices, and medical staff.
  • Give a comprehensive view of the readiness of high management to make appropriatedecisions.
  • Follow up on medical consumables and determine their availability in real-time, as well asfollow up on the status of inventory and ensure the provision of supplies to all hospitals,centers, and clinics to continue providing service and raise efficiency.
  • Follow up on the availability of medical and administrative staff in each facility to know theextent of their readiness to provide services.
  • Periodic follow-up on medical devices, in terms of availability and condition, as well ascomplete the periodic maintenance work optimally to ensure the continuity of serviceprovision and calculate readiness in real-time.
  • Extract reports on updating employee data.• Follow up on the reports of doctors for each family.
  • Follow up on the reports of hospitals under construction.
  • Extract reports for evaluating the service and its quality for follow-up and improvement.
  • The need for a follow-up dashboard for the higher administrations and the minister to showall the facilities' data for follow-up, evaluation, and taking the necessary measures.

HOW THE MINISTRY OF HEALTH IS USING CHECK?

  • Currently, the Ministry of Health primarily relies on MOSTTAD to fully control its routineoperations, and design checklists of all daily routines and schedules for its operations staff,while guaranteeing tasks to be performed on time with zero mistakes.
  • MOSTTAD assists the Ministry of Health's auditors in monitoring everything in real-time,appending all audit visits needed for every location with accurate and specific surveys, andreporting their readiness to operate effectively and efficiently.
  • MOSTTAD is professionally integrated to help provide the Ministry of Health's topexecutives with the crucial data to guarantee maintaining and optimizing their medicallocation readiness.
  • MOSTTAD offers the highest monitoring techniques via satellite and geospatial techniques,through which all hospitals, medical facilities, and centers are dropped on a geographicaldatabase and are updated periodically.
  • MOSTTAD ensures locations are illustrated by an interactive map showing the ready andnot-ready medical sites with colors, elements, and innovative technical determinants whilehaving notes recorded and accompanied by pictures and data, and ensuring all arereflected on the system.
  • MOSTTAD allows workers and technicians to monitor the readiness of medical sites andcoordinate with the relevant authorities to complete the work required for the readiness.
  • MOSTTAD issues daily reports on the medical sites' readiness, with detailed reportssubmitted to the concerned authority for coordination and integration.
  • MOSTTAD deals with services such as; health certificates for employees, special services forhealth licenses, various self-assessment services, inquiring about and obtaining sick leaves,and services related to medical reports, vaccinations, and certificates.
  • MOSTTAD offers vital services for inquiring about establishments and centers that providehealth services, special services for obtaining testing certificates for the emerging virus,and services for inquiring about marriage examination certificates.
  • All these are done electronically and obtained any time around the clock.

CHECK BENEFITS & ROI FOR THE MINISTRY OF HEALTH

  • Meticulously assigning tasks and tracking progress, with notifications and reminders forresponsible personnel
  • Remarkably swift weekly audits at scale with detailed punctilious field visit inspection results
  • Anticipatory prevention, improved maintenance, and agile problem-solving
  • Sharper automatic reports and insights on inspections, common issues, and inspectors’performance
  • Higher degree of trustworthy data collected in real-time• Centralized Knowledge Management
  • Reduced human error and manual labor costs
  • Enhanced productivity & mitigated Risks
  • Dramatic dropdown in time, effort, and money
  • Meet the smart city quality standards
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