INTRODUCTION
RASED is a platform built on CHECK for the Ministry of Municipalities and Housing. CHECK smartly worked onlinking the Ministry of Housing various systems and agencies and helped its users obtain acomprehensive vision for managing the operational processes, completing the procedures, andfollowing up on the progress of operations in agencies.
THE CHALLENGES THE MINISTRY OF MUNICIPALITIES AND HOUSING FACED BEFORE UTILIZING “CHECK”
In light of the Ministry of Municipalities and Housing’s endeavor to develop services, raise efficiency, managereadiness, and link systems within the ministry, some obstacles and challenges were faced, themost important of which are:
- Automation of all paperwork and its operations.
- Building a data bank for all project models in an electronic system.
- Attempting to facilitate the follow-up of the progress and evaluation of projects in real timeand know their status.
- Facilitating property management and submitting applications through an electronicsystem.
- Facilitating inspections and readiness management.
- Automating the protocols for official visits.
- Attempting to link various systems within the Ministry to give a comprehensive view of all theprograms used.
- Managing violations in a faster way and transferring them to competent departments.
- Building an electronic system that allows entities outside the Ministry; such as citizens,developers, and any other element, to send requests through the Ministry's electronicsystem and create a database for them.
- The need for a follow-up dashboard for the higher administrations and the Minister to showall the data to the departments for follow-up, evaluation, and taking the necessarymeasures.
- The need to build a data center for the Ministry to refer to, if necessary.
HOW THE MINISTRY OF MUNICIPALITIES AND HOUSING USING CHECK?
- Currently, The Ministry of Municipalities and Housing primarily relies on RASED to manage all the inspectionand auditing operations within the Ministry, ensuring coverage in all regions.
- RASED represents a platform for businesses to apply for licenses and streamlines theirregistration process in the Ministry compliance program.
- RASED offers a dashboard allowing managers to monitor the status of businesses, includinglicensing and compliance levels.
- RASED supports custom report generation by querying and exporting report contents tomeet management analysis needs.
- RASED manages procedures and workflows, with the ability to create customized andclosed tasks to handle reports.
- RASED offers analysis and control panels through an operation monitoring dashboard,showing updates, statistics, and diverse analyses of submitted reports.
CHECK BENEFITS & ROI FOR THE MINISTRY OF MUNICIPALITIES AND HOUSING
- Accurate task assigning and tracking progress, with notifications and reminders forresponsible personnel.
- Swift weekly audits at scale with punctilious field visit inspection results• Defining escalation procedures for different violation types with timely response andresolution of it.
- Proactive prevention, improved maintenance, and agile problem-solving.
- Quicker automatic reports and insights on inspections, common issues, and inspectors’performance.
- Higher degree of trustworthy data collected in real-time• Centralized Knowledge Management.
- Quick licenses issuing requests• Reduced human error and manual labor costs.
- Enhanced productivity & mitigated Risks.
- Dramatic dropdown in time, effort, and money.
- Assist reaching smart city quality standards.